Our goal at Qualified Apparel is to provide you with an exceptional customer experience that is positive and impactful. We will strive to get your item printed and shipped as quickly as possible, and if there is ever a mistake we will do what's necessary (and then some) to make it right. Thank you so much for your business and helping us to make a positive impact together!
Have an amazing day!
Founder/CEO, Qualified Apparel
Please contact us via the firstname.lastname@example.org to start the returns/exchange process!
Returns & Exchanges
Because we hand print each item just for you and give a portion from each item sold to provide 20 meals for families in America, we do not issue refunds on returned items, however, we will happily do exchanges for different sizes if needed.
Please carefully review all product information and sizing before making a purchase.
We will only accept unworn/unwashed merchandise with tags for return or exchange. An email must be sent within 7 business days of delivery to receive an exchange. Return shipping is at the customer's expense, while the exchange shipping to the customer is covered by Qualified Apparel.
There is a 20% restocking fee for all size exchanges.
In the case of damaged or incorrect items received, items will happily be replaced if we are informed within 7 business days of delivery.
Please send all returns to QUALIFIED APPAREL P.O. BOX 1595 BOYD, TX 76023
A tracking number is required for all returns/exchanges and must be emailed to email@example.com
Sale Items are final sale.
Orders qualifying for free shipping will be shipped either USPS First Class Package or USPS Priority Mail depending on weight.
U.S. shipping ranges from 2 - 8 business days depending on destination, while international orders take 10 - 20 business days.
We do ship internationally! However, international orders are subject to import duties and taxes that are the recipients responsibility. You can check with your countries customs office to determine what these additional costs will be.
International orders take 7 - 21 business days for delivery.
We recommend selecting USPS International Priority or USPS International Priority Express shipping for international orders, which includes tracking and insurance. QA is not responsible for lost packages or uninsured packages.
If you refuse a shipment from QA, you will be responsible for the original shipping charges, any import duties, fees and/or taxes incurred on the package, and the cost of returning the package. This amount will be deducted from your refund.
All orders weighing under 13oz will be shipped USPS First Class, while orders over 13oz will be shipped USPS Priority Mail. If you need your items faster, we offer USPS Priority Mail Express, UPS 2 Day and UPS Next Day which will be charged accordingly.
QA is not responsible for items sent to the incorrect address or undeliverable items. Please check the shipping address closely before placing your orders.
In case of returns/exchanges, the customer is responsible for shipping. QA is not responsible for items lost in transit.
QA is not responsible for delays in shipping caused by the USPS, weather or other events out of our control.
If your package is confirmed to be lost in transit and you selected a shipping option that is insured, reach out and we will help issue a replacement. QA is not responsible for lost packages or uninsured packages shipped via USPS First Class Package.
However, if something occurs during transit outside of either one of ours control, we will work together to treat you fairly and rectify the situation.